Massachusetts Emergency Management Agency (MEMA)
Recommended actions people can take to minimize the potential damage from storms
- Prior to a storm, outdoor objects such as trash barrels, lawn furniture, and other items that can be displaced by high winds should be secured or brought inside.
- In highly flood-prone areas, keep materials on hand like sandbags, plywood, plastic sheeting, plastic garbage bags, lumber, shovels, work boots and gloves.
- M.E.M.A. recommends every home and business have a stocked basic emergency supply kit that could be used for any emergency. Certain items around the house and workplace should be available in the event you are isolated for three to five days without power. Each kit will be unique to each family or business, but should include a portable radio, flashlight, extra batteries, a supply of non-perishable foods, along with bottled water, a first aid kit, extra prescription medication, and extra food and supplies for infants and pets.
- Families should also develop a ‘Family Emergency Communication Plan’ with an ‘outside the area’ contact to help ensure everyone is safe. Also, develop a Disaster Supply Kit ‘Go Bag’, with essentials in case you must evacuate quickly.
- During and after hurricanes power outages and fallen wires can be experienced. Stay away from downed wires. Assume all downed wires are “live” and call 911 and contact NSTAR at 1-800-592-2000. Power outages should be reported directly to NSTAR.
- For additional safety information please visit www.mass.gov/mema and www.Ready.Gov.
- For more electrical safety tips from NSTAR, visit their Storm Center at nstar.com.
Be Alerted During An Emergency
- Locally, your local Fire Department monitors storm activity and oversees Emergency Operations and dispatches public works and safety crews to respond to events as needed. If shelters need to be opened or other public safety announcements are required, the your local FD will post these announcements through the following methods:
- online at your Town’s website
- via email through “Town Notices” if you are a subscriber
- via phone through “Arlington Alerts” (again, if you are a subscriber)
- It is strongly advised you are at least registered in your Town’s Alert system. If you have received an automated phone call from the Town you are already in the system and no further action is required. If have not received an automated call from the Town, or are not sure, please consider going online to your town’s site and register.
Local Community Emergency Services
As the storm approaches & during a storm, continually monitor the event on local media
- Important Numbers to Have on Hand: The AFD recommends that residents make note of the following phone numbers. It is recommended you print this page, or otherwise make these numbers available offline, so you have them handy in the event of a power loss.
- For life-threatening emergencies, call 911
- For downed electrical wires, call 911 and NSTAR at 1-800-592-2000.
- For non-life threatening emergencies, such as flooding, call Community Safety dispatch at 781-643-1212.
- For downed tree limbs, call Public Works dispatch at 781-316-3301
- Power outages report directly to NSTAR at 1-800-592-2000.
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